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The FPC consulting process is simple, effective and client focused. Our services begin by a discussion on educating our clients about the current frauds and scams affecting the business world today. We explain these frauds/scams in further detail through email or fax outlining the details and sales pitches of each fraud/scam. After which, we initiate a project of random tests on mock telemarketing sales pitches conducted by our firm on the company's employees. The procedure is followed by an evaluation of the company's score in deterring telemarketing fraud/scams. Following data gathering and analysis, FPC develops key findings and insights and formulates recommendations to the client. All work is then compiled in a final report that addresses the project objectives and identifies appropriate actions developed in collaboration with the client. Advice, consultation and training is ongoing and given to the employees via email on how to respond to telemarketing fraud/scams. We develop a plan, in the form of a proposal, to address the requirements in a timely and effective manner. Furthermore, businesses can be assured if they are defrauded in the future that we may be able to help them retrieve their lost funds. Finally, we are alert on the latest frauds/scams out in the business world today and will notify our clients via email on how to best prepare itself on the latest fraud/scam. FPC communicates continuously with the client through interim updates.
Fraudulent telemarketers will swindle American consumers and businesses out of 41 billion dollars or more this year*. These professional con artists peddle everything from overpriced office supplies to “gold mines” that are nothing more than piles of dirt. Of course, selling products or services by phone is not in itself a crime. Most telemarketers represent honest, reputable businesses. But because so many consumers enjoy the ease and convenience of shopping by phone, it is an attractive tool for unscrupulous salesmen. Anyone who has a telephone is vulnerable to the high-pressure sales tactics and enticing offers of the dishonest telemarketer. Stockbrokers have been lured into phony investment schemes. Real estate professionals have bought into worthless land deals. The Federal Trade Commission, state Attorneys General, and others are working hard to put fraudulent telemarketers out of business. Over the last several years, the FTC has closed down telemarketing scams with sales of more than $780 million. And in the past several years, the Attorneys General have taken action against an estimated 150 operations. Unfortunately, though, fraudulent telemarketers are hard to track down. Most are “fly by night” operations out of so-called “boiler rooms”-leased space with banks of telephones staffed by professional scam artists. Once under, they can easily shut down and move virtually overnight to another town or state. They may even change their name - anything to cover their tracks. That's why we at FPC believe that the only way to combat telemarketing fraud is by developing concise guidelines on recognizing an illegitimate pitch and continual education.
[*]Source by Pennsylvania Office of Attorney General, National Association of Attorneys General, Federal Trade Commission